Terms of Service
Terms of trade for MBHL Group Ltd
8520 Lystrup
CVR: 40291415
Payment
MBHL Group ApS accepts online payments with Dankort, Visa/Dankort, Visa, Mastercard, Mobilepay Online, Visa Electron, Maestro, JBC, American Express, ApplePay.
Payment will not be debited to your account until the physical item is shipped or the virtual product is created.
All amounts on the website include VAT.
The website uses the following currencies for pricing:
Denmark - Kroner (DKK)
MBHL Group ApS uses a secure payment server that encrypts all information with SSL protocol, which means your data is secure and cannot be read by other outsiders.
MBHL Group ApS's own website also uses encryption with SSL protocol.
Prices
At MBHL GroupLtd We reserve the right for any errors in our stated prices. Furthermore, we reserve the right to change the prices without prior consent. Reservations are also made for out-of-stock items.
Delivery
The delivery time for your order is 1-3 working days.
MBHL GroupLtd sends goods with the following: PostNord & GLS.
You will be able to choose between having the package sent "without delivery" or "with delivery".
You will always receive a track and trace number so that you can follow your package from our warehouse to your home.
Right of withdrawal
There is a 14-day full right of return on goods purchased on the website, unless otherwise agreed or stated in your order.
The 14 day period starts on the day the order is delivered.
You bear any return costs yourself.
Requests for cancellation must be communicated to us no later than 14 days after delivery and reach us no later than 14 days after we have been informed of your use of the right of cancellation.
Requests to use the right of withdrawal must be given by email customer service@cosnetic.UK In the notification, your wish to use the right of withdrawal must be clearly stated.You can NOT regret it by simply refusing to receive the item - at the same time, you cannot return it until you have contacted us first.
Return in case of refused receipt
Returns due to refused receipt of the package are not accepted. If an order is refused on delivery and returned to us, a charge will be made to cover the shipping costs of both shipping to the customer and return shipping to our warehouse.
The fees are automatically deducted from the amount refunded for the order. To avoid unnecessary costs, we recommend that you receive your package and then follow our normal returns process if you wish to return the item.
Condition of the item upon return
You are liable for the deterioration in the value of the goods due to handling other than what is necessary to determine the nature, properties and function of the goods. This means that you must try the product in the same way as if you shopped in a physical store.
If the item has been tried on in addition to what is described above, it is considered used and of diminished value. This means that if you cancel the purchase, you will get a smaller part or none of the purchase amount back. It's up to
MBHL Group ApSto assess the condition of the goods.
Right of complaint
There is a 2-year warranty on products in accordance with the Danish Sales Act. The right to complain applies to all errors in software, material and manufacturing.
Complaint regarding errors and deficiencies must be reported to MBHL GroupLtd within a reasonable time after receipt of the goods. Here the max. two months as a reasonable time, unless otherwise agreed. We will refund reasonable shipping costs.
The complaint is waived in the event of incorrect or unusual operation of the product.
MBHL GroupLtd covers the return costs to a reasonable extent.
When returning, contact the company:
MBHL Group ApS
Bremaarevej 13
Telephone: +45 92 45 69 99
Complaints will not be accepted if these have been sent cash on delivery.
Customer & Privacy Policy
So that you can enter into an agreement withMBHL Group ApS
, we need the following information:
. Name
. Address
. Telephone number
. E-mail address
We register your personal data with the aim of being able to deliver the goods to you.
The personal information is registered with MBHL GroupLtd and stored for up to five years, after which the information is deleted.
When personal data is collected via our website, we ensure that it always happens by giving your express consent, so that you are informed about exactly what information is collected and why.
The director and the employees for MBHL GroupLtd has access to the information that is registered about you.
We do not store and transmit customer information encrypted.
As registered with MBHL GroupLtd you always have the right to object to the registration. You also have the right to access what information is registered about you. You have these rights according to the Personal Data Act and inquiries in connection with this should be addressed to Info@cosnetic.UK
Cookies
At https://www.cosnetic.dk uses cookies with the aim of optimizing the website and its functionality, thus making the visit as easy as possible for you.
You can delete cookies from your computer at any time, see the instructions atWebshop Cookies and Privacy Policy.
Log statistics
We use a log statistic at https://www.cosnetic.dk, which means that a statistics system collects information that can give a statistical picture of how many visitors we have, where they come from and where on the website they leave, etc.
The log statistics are only used for the purpose of optimization MBHL GroupLtd's website.
Consumer protection
Read more about your protection as a consumer when you buy via a PensoPay payment solution:https://pensopay.com/mere/forbrugerbeskyttelse/
Appeal options
Complaints about products can be sent to:The Danish Competition and Consumer Authority
Carl Jacobsens Vej 35
2500 Valby
www.forbrug.dk
For EU citizens outside the EU, complaints must be sent via the EU Commission's online complaints platform.
ec.europa.eu
In the event of a complaint, our email address must be stated: info@cosnetic.dk and the website you bought the item on.