14-day satisfaction guarantee

Satisfaction guarantee

At COSNETIC we want you to love our products – that's why we offer a 14-day Money-Back Guarantee on all of our products. If you are not satisfied with your purchase, you can easily return the product and get your money back.

Less than 2% return their products. This is a testament to the high quality and satisfaction our customers experience with COSNETIC. We are sure you will love our products too!

Premium Lash Clusters + Instant Soft Gel Manicure

Conditions for the warranty:

  1. The guarantee applies to our Premium Lash Clusters and Instant Soft Gel Manicure (press-on nails, also in the Manicure Starter Set).
  2. The product must have been used, but a maximum of 10 lashes from the box must have been used.
  3. The return must be made no later than 14 days after receipt of the product.
  4. The product must be returned in its original packaging.
  5. The guarantee applies to your first order.

How to do it:

  1. Contact our customer service at kundeservice@cosnetic.dk with your order number and a brief explanation.
  2. We will send you our returns portal and process your refund within 5-7 business days of receiving the product.

We make it easy and safe for you to try our Premium Lash Clusters and press-on nails. 💖

Do you have any questions? Contact us – we are always ready to help!