Refund policy

Repayment

If you regret your purchase, you will of course get the amount you paid us back.

In the event of a decrease in value for which you are liable, this will be deducted from the purchase amount.

When exercising the right of withdrawal, all payments received from you, including delivery costs (except for extra costs resulting from your choice of a different form of delivery than the cheapest form of standard delivery that we offer), will be refunded without undue delay and no later than 14 days from the date on which we have received notification of your decision to exercise the right of withdrawal.

You bear the return costs to our warehouse yourself.

Refunds are made with the same means of payment that you used for the original transaction, unless you have expressly agreed to something else.

We can withhold the refund until we have received the item back, unless you have provided documentation that you have returned it before then.

 

Return in case of refused receipt

Returns due to refused receipt of the package are not accepted. If an order is refused on delivery and returned to us, a charge will be made to cover the shipping costs of both shipping to the customer and return shipping to our warehouse.

The fees are automatically deducted from the amount refunded for the order. To avoid unnecessary costs, we recommend that you receive your package and then follow our normal returns process if you wish to return the item.